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At The Royal Gramma, we are constantly committed to protecting the privacy of our customers. This Privacy Policy outlines the types of information we collect, how we aim to use it and all other details around the same. 

1. Information We Collect

We collect the following information from customers:

  • Personal Information: When you make a purchase or create an account, we collect your name, contact information, and email address. We require this for processing your orders. 
  • Payment Information: We use secure payment gateways to process payments. Your payment information, including credit card details, is encrypted and securely processed. We do not save your payment information on our servers.

2. Purpose of Collecting Information

The information collected is primarily for:

  • Order Processing: To fulfill your orders and provide you with updates on your purchase.
  • Communication: To send important information regarding your account, orders, and promotions.
  • Improving Services: To analyze customer preferences and feedback, helping us enhance our products and services.
  • Security: To maintain the security and integrity of our website and prevent fraud.

3. Data Security

We take the security of your information seriously. All sensitive information, including payment details, is transmitted securely using industry-standard encryption protocols. We do not indulge in any transactions with your personal information involving third parties.

4. Account Information Update

You can update your account information by logging into your account using your registered phone number or email address. This makes sure that your information is accurate and up-to-date.

5. Data Retention

Customer data is retained for the duration necessary to fulfill the purposes outlined in this Privacy Policy. It will be stored in our secure database and may be used for analysis to improve our services. If you wish to delete your account and personal information, please contact us at [info@theroyalgramma.com].

6. Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately once uploaded on the website. Please review this page periodically for updates.

If you have any questions or concerns about our Privacy Policy, please contact us at [infot@theroyalgramma.com].

Thank you for trusting The Royal Gramma with your personal information!

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